Here is what some of our many satisfied clients had to say
"We are writing to express our gratitude for the ease, professionalism and trustworthiness that we experienced in working with Arizona Family Estate Sales. Kristin Mackey of Arizona Family Estate Sales was the easiest, most straight-forward and trustworthy individual to handle the settling of our parent's estate. My husband and I live in Seattle and closing the estate required numerous trips to Phoenix over the course of one year. Prior to what we hoped would be our last business trip to Phoenix I called 3 estate sale companies, one of which was Kristin's company. From the very first conversation Kristin was communicative and clear. She answered all my questions regarding the process of estate liquidation and what we might expect. She and her mother arrived as scheduled on the prearranged date. They were friendly, conversational, thoughtful and caring regarding our personal attachment to the family household and contents. It was instantly clear that this was a team we could trust. Kristin reviewed the contents of the house, discussed the process of pricing the items and confirmed that we had enough contents in the house for a successful estate sale. She then explained the high level view of the estate sale process. We had a narrow time window for the estate sale and Kristin went out of her way to accommodate our needs. In summary, Kristin was punctual, communicative, and transparent about the company's policies and commission scale. Patient and available to answer all our questions about how an estate sale functions and what we might expect. Honest and respectful. Friendly, easy to talk to and work with, thoughtful of our personal attachment to the family household. Clear about the policies and what types of items would be salable and which items would have expected to have limited popularity. Trustworthy and open, she was careful about researching value and appropriate pricing. Experienced, realistic, knowledgeable. Articulate about the sale preparation details and the time required for set up. Committed to her stated process, this included calling us back with confirmations, and reporting back at the end of each day's sale. Each time she shared a few meaningful events from the sale. Timely. The proceeds of the estate sale, the house key, and very helpful photo file of items that did not sell (for IRS documentation) were mailed quickly. All items that remained were donated to a charity at the end of the final day of the sale. She supervised the charity pick-up and provided photos of a clean house at the end of the entire process. We signed a contract, gave her the key, and handed the estate contents to her company and comfortably left the care of our family home to Kristin before heading back to Seattle. Kristin also kept a list of shoppers who expressed an interest in purchasing our family home. That was above the call of duty! We couldn't have found a better team for handling our estate liquidation. We are deeply grateful for the help with handling the estate sale in our absence. We confidently recommend Arizona Family Estate Sales and Kristin Mackey to handle our family estate as an out of state executor."
Debbie & Robert H, Phoenix
"There are no words to express the relief I felt when I hired The Family Estate Sales team to facilitate the liquidation of my mother's possessions. They were kind and professional. Kristin kept me informed and delivered everything that was promised. Thank you Family Estate Sales for making what would have been impossible for me a painless experience. I will tell anyone who will listen what a stellar job you did."
Debi D, Scottsdale
"Here’s how The Family Estate Sales impressed me: They arrive on time for appointments. They are professionals both in their demeanor and abilities, but bring a warmth and understanding during a difficult time. They increased the worth of furniture and other valuables by researching their origins and makers, by polishing and bringing out their beauty that our family didn’t know they had. The pictures posted on the website showed how much work, energy, and thoughtfulness TFES brought to beautify, organize, and present the furnishings at their best. I live at a distance, and Kristin was in regular contact with me – by phone and email – throughout the process, asking questions, responding to our concerns, and keeping us informed on their progress. It’s clear that this is more than a business to them – they love to learn about furnishings and to help other families. Our family is so very grateful to their family."
"Throughout the entire estate sale process, from evaluation and selection of a professional company to the execution of the sale and through the follow-up at the Kristin Mackey and the Arizona Family Estate Sale team made the process extremely easy and even enjoyable. They answered every question timely, followed up, made suggestions and handled everything efficiently and effectively. Their expertise and positive attitude were incredible. I highly recommend you consider them for your estate and moving sale needs."
David B, Sun City West
"Bottom line up front: we could not have been more pleased with the totally professional job Kristin, Louise and all of the Family Estate Sales team did for our estate sale. We have had previous experience with professional estate sale facilitators and were pleased with that experience. However, you raised the bar significantly with your leading edge research and pricing techniques…to get fair but optimal pricing for everything!! A fellow resident of my parents new facility had an estate sale the exact same weekend at a location that’s arguably more convenient. He was positively green with envy when he found out his estate sale garnered barely 10% of the proceeds of our estate sale. We have already recommended you to another close family friend for her estate sale. Thanks for a 1st rate job!!"
Doug T, Fountain Hills
"I moved my mother-in-law to South Dakota to live with me and my time was limited. I was so fortunate to find Arizona Family Estate Sales to organize the sale of items accumulated over 50 years in the same house. Kristin and Louise are so knowledgeable, organized and professional and delightful to work with. They presented the items in the best possible light. The slide show on their website was truly impressive. I highly recommend their services to anyone considering a sale. They did a terrific job for me!"
Mary C, Scottsdale
"The amount of hard work you and your team put into our sale was incredible! Not to mention how friendly and easy to work with you are. Such a huge blessing, thank you."
Erica & Dustin C, Scottsdale
"The sale was wonderful. I never expected that much. … Amazing. Thanks so much."
Barb C, Phoenix
"And it was a pleasure working with you!! We were really impressed with your efforts. You did a great job. Coordination was great, as was condition of the house (the white rug!!) at the conclusion of the sale. I would recommend your company without hesitation. Thanks again."
Joe & Judy F, Scottsdale
"Thank you for doing such a wonderful job. You sold everything, packed and organized everything. I was happy to work with you and appreciate everything you did."
Robin B, Phoenix
"Diana and I want to express our thanks to you and Louise for all of your efforts that made the sale such a success! We certainly will mention you to any of our friends that might need your services. Thank you again."
Doug M, Phoenix
"Your company took a huge burden off my hands. I was impressed with all the advertising for Evelyn’s sale. The layout of all her items was well done and easy to view, both online and at the house. Taking care of the items that didn’t sell was also a great relief. You and your firm did an excellent, professional job and I thank you."
Bob A, Phoenix
"Thank you for your help. We have no prior experience with estate sales, but it would be hard to imagine getting better service. We were pleased with the results."
"The Family Estate Sales is fantastic. The staff is wonderful and Kristin and Louise are especially dedicated and a delight to work with. The process was painless and the results far exceeded our expectations. Thank you Family Estate Sales!"
Susan & Walt K, Scottsdale
"The Family Estate Sales is fabulous. I cannot thank you enough for the job you did. The work you did unpacking years worth of memorabilia and miscellaneous other 'stuff', organizing everything and displaying it in appealing ways far exceeded my expectations. The effort you invested in researching the value of some of the more unique items and appropriately pricing everything was noteworthy. You're magical! If you ever need a personal reference I would be happy to provide one."
Sheri S, Phoenix
"Kristin and Louise were extremely helpful and organized throughout this entire process. They understood what a difficult decision it was to sell off years of memories and collecting and were sensitive to our feelings. We really appreciated their promptness and their ability to get everything cleaned and set up in an attractive format. It made us want to buy back some things! Thanks for everything! We would recommend your service to anyone!"
Virginia N, Sun City
"Can't tell you enough how much we appreciate you and what a wonderful job you did!! You didn't miss a thing. You did exactly what you said you would plus a ton more. It was our pleasure to have you: completely thorough and professional, thoughtful and precise. You were a 20 on a scale from 1-10! Thank you, Kristin!"
"Wow! What a great job; more than I expected. I did not realize there was so much stuff, and you put a sticker on each item. That took a lot of work to sort out and price all the items. Thank you for a wonderful job!"
"Both Janie and I wish to thank you for coming to our rescue. We are more than pleased with the handling and the final outcome of our sale and will be more than glad to give The Family as a referral in the future. In fact, we have already distributed your business cards to a few people. You made a stressful time much more tolerable. I also enjoyed talking to Louise about the Pittsburgh area! Thanks again!"
Carl & Janie F, Sun City
"I had a wonderful experience. All the statements on your website about your service and how you do it are true. The level of follow-through and attention to detail was exemplary. I am thankful you are such honorable and passionate human beings. Let it be known I live 2000 miles from Phoenix. I found you on the web, spoke to you on the phone, did some other 'due diligence' and took the plunge. It was one of the best decisions I ever made!"
Toby M, Phoenix
"Having used Family Estate Sales for the first time the experience was wonderful. They did a professional sale & I would recommend them to anyone in need of their services. I can only say 'Thank You' to two very hard working ladies."
William P, Phoenix
"We were so very pleased with the wonderful way you handled everything for us, and made a good amount of money for my parents. Thank you so much!"
"Thank you for all your help with my uncle's estate sale. I looked at the website and your did a wonderful job with the entire sale...a very professional job from start to finish!"
Nancy S, Sun City
"Thank you for handling the estate sale for us in such a competent and professional manner. You tackled what I found to be an absolutely overwhelming volume of furniture, household goods, and collectibles. You organized them, made everything look clean and attractive and transformed the house and storage areas into a treasure trove of sparkling displays. You were refreshingly easy to deal with in every aspect of our business transaction. It is sadly unusual to deal with people today who actually deliver what is promised and more, as you did for us. Thank you also for your always prompt attention to my phone calls and emails. I will not hesitate to recommend you and will certainly use your services again should I need them in the future."
"Great team, great results. Thanks for everything! You are organized and professional. I would be happy to serve as a reference to future clients."
Heidi P, Scottsdale
"We are very pleased with the estate sale. Kristin and her crew did a very professional and caring job with my mother's belongings. It was a pleasure to deal with Kristin and her mom. We will certainly tell our friends!"
"Thank you for all your help. You handled everything very professionally. We would definitely recommend you if we had the opportunity."
Debra J, Glendale
"I searched online for estate sale companies and picked three to contact. You were the first to return my call and set up an appointment. I was so relieved that you were so kind and friendly over the phone and anxious to meet with me. It's uncomfortable to be in a situation that you have never been in before and be at the mercy of strangers to help you out. You and your mother are so very knowledgeable in what you do. Your take-charge, can-do approach to our situation practically took the burden off our shoulders. I would estimate you sold off more than 90% of the property, and we were amazed at the total proceeds and how quickly it was sent to us. Your percentage was lower compared to other companies I researched, but your know-how and professionalism was more than I ever expected....you may use me as a reference anytime."
Penny F, Phoenix
"Thank you so very much for making it easy to sell and clear out my uncle’s personal property after his death. You made it painless during a stressful time. I’ve already told a friend who will be moving out of state how great you are! Thanks again."
Nedra A, Scottsdale
"Very Professional, due research to fair appropriate values, caring about family's needs, very efficient, timely communications. Would recommend them to others!"
"I can't express how much we appreciate all you have done for us. You went out of your way to make our sale of our aunt's house so much easier on us. There wasn't anything you wouldn't do to help us and for that we say thank you. The sale was done so professionally and went so well. Everything you told went exactly that way. We were so impressed with the presentation online and with the way the sale went. We definitely will recommend you to others and if you need us as a reference, we would be happy to give you a very high mark and let anyone know how professional you were. Thank you again."
Fred R, Scottsdale
You did a great job: setting up the sale, pricing everything (no way we could have done that,) cleaning up and securing everything when the sale was over. We appreciate your cooperation and helpfulness, and the skill with which you handled the whole task. With our thanks and best wishes"
Harald I, Phoenix
"I am profoundly grateful to Kristin and her mother for the tireless work on the estate sale. Kristin's professionalism was outstanding. She kept me up to date on all aspects of the sale. I would highly recommend this organization to anyone."
Bill F, Phoenix
"We really appreciated the care and integrity with which you handled our sale and property. You did a very professional job. Thanks for the hard work and the way you took care of everything. Thank you."
Jay & Ann & Lara, Scottsdale
"You were amazing! We can't thank you enough, you did an incredible job. Let us know if you ever need a referral. Thank you!"
Joe G, Scottsdale
"You did a great job! We appreciate all your hard work. We know it was not fun going through all the storage areas, thank you. We will definitely recommend your company."
Cheryl S, Phoenix
"The estate sale was well organized and ran smoothly. The items were set up in an easy to view and appealing manner. Arizona Family Estate Sales team were helpful and fast. We would highly recommend them. Thank you for all your hard work and making the event so smooth."
"I am in receipt of your check, the CD, the receipt from the donation company, and my keys. I thank you and Arizona Family Estate Sales for creating a successful estate sale for me. Everything you said you would do for me was done to my satisfaction. Thank you for a job well done."
I sincerely thank you from the bottom of my heart for the absolutely fantastic job that you and your crew did for our family! Although I didn't see what happened on the two days of the sale the work and preparation for the sale were amazing. Then the cleanup afterwords. When I walked into the house after the sale I was blown away how neat the house looked. I would highly recommend your company to anyone that ever needs you. Again, thank you so very much for an amazing job."
Rebecca E, Phoenix
"Thank you Kristin for all your hard work with the estate sale. We are in our new apartment and doing very well. Next spring I plan on a move back to Seattle. Thank you for helping me lighten my load, you guys are great."
Kristin & Jesse, Anthem
You and your mom and associates did a great job and went above and beyond what we expected. I can't imagine the amount of work you did that I am not aware of. You made it so I never felt a need to set foot in my dad's house again after our last meeting a few weeks before the sale. ...Thanks again and good luck in your future sales."
Robert & Lisa C, Scottsdale
"Great Job! Professionally handled throughout. We are happy with the proceeds and pleased with the condition and cleanliness of the property after you finished. We are especially thankful for your thoughtfulness in realizing the certain items we had probably left my mistake and holding them back for us and even sending the silver place setting to us. Nice touch! We would recommend you to others for sure. Thanks!"
Bob & Gaye, Scottsdale
Appreciate all your effort regarding the estate sale. Thank you for sending the CD so I could view what was on the internet. I'm sorry I was not available but hopefully (name redacted) was able to fill in when needed, she was a super friend during that time. Thank you again, will pass your name on whenever I get a chance."
Pat M, Paradise Valley
"We were extremely happy with our sale. The set up went well and looked good. The house was left in wonderful condition and we were very happy with the proceeds. Having the charity take everything left over worked out great and it was a welcome sight when we returned home. Thank you for your help for this time of our very busy and at times stressful transition."